Today drywall panels are widely utilized in modern construction around Singapore, such as residential, schools and recreational buildings, hospitals and other institutional buildings, public circulation areas of commercial buildings, hotels, and industrial premises. It is easy to install, fire-resistant, durable, and cost-saving for construction and renovation.
To hang your huge, heavy and expensive TV display on Drywall, Gypsum board, Plaster wall, Partition board, False wall, Soft board can be problematic. We have the best solution for you. Doing a wood reinforcement will let you have a peace of mind while watching your big TV screen mounted on Drywall. It also solves the problem of not able to locate the metal studs behind the drywall where the position of the TV display position going to be. With that, you can install TV using full-motion mount for the best viewing angle in your house. Every wood reinforcement service along with our house brand TV bracket will be cover with 3 years on-site warranty.
FAQs
What does this warranty cover?
This warranty covers any defects in materials and workmanship in the drywall wood reinforcement installed by the TVbracket.sg team. This is an onsite warranty, meaning our team will address any issues at the installation location.
How long does the coverage last?
The warranty period lasts for 3 years from the date of installation. It is an onsite warranty service.
What does this warranty not cover?
The warranty does not cover issues resulting from improper use, alterations, unauthorized repairs, accidents not caused by our service, natural disasters, or wear & tear issues.
Does the warranty cover termite attacks on the plywood?
No, the onsite warranty does not cover termite attacks on the plywood. However, we offer plywood treatment for termite attacks as an additional service, with costs outlined in the product’s additional service column.
What if uneven patching and painting are noticed after the service?
If uneven patching and painting are observed after the service, please inform the TVbracket.sg team within 7 days. We will return to perform the necessary touch-up work at no additional cost, as part of our onsite warranty service.
What if a customer purchases the product but has the installation done by others?
If a customer purchases only the product from us and has the installation done by another party, we will not provide the 3-year onsite warranty. This is due to our experience with installers who may improperly install our TV brackets, leading to problems.
What happens if an accident is caused by the drywall wood reinforcement service from TVbracket.sg?
If an accident occurs due to our drywall wood reinforcement service, TVbracket.sg will take full responsibility as part of our onsite warranty. We will compensate with a new TV of a brand and model selected by our company.
What should a customer do if an accident happens?
In the event of an accident, the customer should not make any adjustments to the site condition. The TVbracket.sg team will send a service team to conduct an investigation as part of the onsite warranty service.
How can I get full coverage for the drywall reinforcement and TV bracket installation?
To obtain full coverage, please purchase both the drywall wood reinforcement and the TV bracket & installation service from the TVbracket.sg team. This ensures comprehensive onsite warranty coverage for both services.
What is the charge for unnecessary travel due to customer actions?
If our team is required to make a trip that turns out to be unnecessary due to customer actions, a fee of $60 will be charged to cover transport costs. This is in accordance with our onsite warranty terms.
What kind of support can I expect after installation?
After installation, our team is available for any queries or support you might need regarding the use and maintenance of your TV bracket as part of our onsite warranty service.
How do I get service under this warranty?
To obtain service under this onsite warranty, you must contact the TVbracket.sg team with proof of purchase and a detailed description of the issue.
What does In-Wall Cable Concealment mean?
In-Wall Cable Concealment refers to the process of hiding and organizing electrical cables within walls, typically associated with the installation of drywall wood reinforcement. This service is offered as an additional service, not covered under the onsite warranty.
Is this warranty transferable?
No, this onsite warranty is not transferable and is only valid for the original purchaser of the drywall wood reinforcement.
